? Sinopsis
An Australian shopper phoning Coles Myer, an English housewife ringing Harrods and a New York stockbroker calling American Express all have one thing in common―their customer service queries are likely to be re-routed to India and answered by Indians impersonating local operators. It’s an increasingly attractive business proposition―labour and set-up costs are low yet the staff is keen and highly educated. Diverted to Delhi follows university graduates through a training course as they put aside their own identities and learn to speak and think like their international callers.
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Dirigida por Greg Stitt 55min 2002
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Sinopsis
An Australian shopper phoning Coles Myer, an English housewife ringing Harrods and a New York stockbroker calling American Express all have one thing in common―their customer service queries are likely to be re-routed to India and answered by Indians impersonating local operators. It’s an increasingly attractive business proposition―labour and set-up costs are low yet the staff is keen and highly educated. Diverted to Delhi follows university graduates through a training course as they put aside their own identities and learn to speak and think like their international callers.
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- Título original: Diverted to Delhi
- Director: Greg Stitt
- Duración: 55 minutos
- Estado: Estrenada
- Año: 2002
- Fecha Estreno: 2002-01-01
- Género: Documental
- Idioma original: Inglés
- Estudio: Kachin Holdings Pty Ltd
- Presupuesto: s/d
- Recaudación: s/d
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